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Collections Agent
Contato
Competências
Provided customer support through inbound calls and resolved client issues effectively.
Conducted outbound sales campaigns for insurance products, enhancing client reach and engagement.
Assisted in team supervision and workforce management during temporary assignments.
Managed logistical tasks and coordination in a support role at Lean Solutions.
Formação acadêmica
Idiomas
Resumo
Multi-role experience in customer service, sales, and team support, with a focus on client satisfaction and operational support.
Principais conquistas
- Supported team operations as a temporary supervisor and WFM support at NEARSOL.
- Handled inbound customer inquiries and outbound sales, contributing to revenue generation at TELUS International.
- Gained diverse experience in customer service, sales, and logistics coordination across multiple roles.
Experiência
Collections Agent
Temporary supervisor., Temporary WFM support.
CSR and Sales agent
CSR and Sales agent for Telus Mobility it was inbound calls., Sales representative for World Connection and it was outbound calls to sell different products like life insurance, car insurance between others., Customer Service Representative (Prometric), Learning Service Specialist for more than 1 Year (Uber)