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Cesar

Senior Training Manager - Process Trainer

Contato

Bogotá,Bogota D.C.,Colombia

Disponível na CazVid

Contato pela CazVid

Competências

LeadershipIntermediate

Demonstrated experience with Leadership.

CommunicationIntermediate

Demonstrated experience with Communication.

Decision-makingIntermediate

Demonstrated experience with Decision-making.

Time managementIntermediate

Demonstrated experience with Time management.

TeamworkIntermediate

Demonstrated experience with Teamwork.

Formação acadêmica

Audiovisual Production and Social Communication Studies

INPAHU

Completed 2009

Idiomas

enNative

Experiência

Senior Training Manager - Process Trainer

EXL Service

2016 - 2022

Training Manager responsible for developing customer service staff, Coordinating individual and group training activities, Creating client reports, Developing teaching materials for operational success.

Customer Service Advisor

Teleperformance

2012 - 2014

Customer service in healthcare-related services.

Credentialing and Billing Specialist

Vinali Group

2024 - 2025

Credentialing and Billing Specialist in mental health and medical infusion services.

Customer Service in Health-related Services

Optum

2022 - 2024

Customer service in health-related services for United Healthcare.

Customer Service Advisor

AT&T

Customer service advisor for cell phone and mobile internet services.

Habilidades

LeadershipCommunicationDecision-makingTime managementTeamwork

Publicado na CazVid - 17 de mai. de 2026

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