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Charles

Customer Care

Currículo em vídeo

Customer Care
Customer service

Contato

Mexico City, Mexico City, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Sales DevelopmentAdvanced

Proficient in generating leads and nurturing prospects to drive sales.

Customer ServiceAdvanced

Skilled in addressing customer needs and providing effective solutions.

Technical SupportIntermediate

Capable of troubleshooting issues and assisting customers with technical inquiries.

Appointment SettingAdvanced

Experienced in scheduling and managing appointments with potential clients.

Formação acadêmica

Completed 2014

Idiomas

English
Spanish

Resumo

Dynamic Sales Development Representative with a proven track record in lead generation and customer engagement. Skilled in technical support and customer service.

Principais conquistas

  • Successfully engaged potential clients, enhancing lead generation for solar roofing.
  • Achieved consistent appointment setting in a competitive market for solar solutions.
  • Provided technical support that improved customer satisfaction scores.
  • Handled customer inquiries effectively, ensuring a high level of service.

Experiência

House Call Pro Sales Development Representative

casser Solutions
2023 - 2023

Car Warranty campaign

Aurel Project
2023 - 2023

Solar Roofing appointment setter

Photon
2023 - 2023

Technical support (DSL)

Empereon Constar Latam
2022 - 2022

Customer Care Representative

SITEL GROUP, NOW FOUNDEVER
2022 - 2022

Contractor

2009 - 2010

Construction

2010 - 2018

Habilidades

Sales DevelopmentCustomer ServiceTechnical SupportAppointment Setting

Transcrição do vídeo

Customer Care

Hey, yeah, Charles here. Practically my experience when narrow down technical support, you know, remote assistance, you know, finding solutions and executing a solution, customer service, and data entry. I've done code calling and what would be sales through outbound. Practically, you know, I'm capable of adapting.

Publicado na CazVid - 20 de mai. de 2026
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