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Customer service
Handled customer interactions across chats, email, and voice, ensuring effective communication and problem resolution.
Communicated clearly and empathetically with customers and team members in a fast-paced environment.
Self-taught in relevant skills and processes, quickly acquiring new knowledge without formal instruction.
Enjoys teaching others and contributing positively to team dynamics.
Experienced customer service representative with a decade of experience across multiple communication channels, dedicated to helping and teaching others.