Este perfil está escrito em inglês

Ckristian

IT Support Technician at MERCANET SAS

Contato

Bogotá D.C.

Disponível na CazVid

Contato pela CazVid

Competências

Network MonitoringIntermediate

Skilled in monitoring and analyzing data networks to maintain performance and security.

Technical SupportIntermediate

Experienced in troubleshooting hardware and software issues to ensure seamless user operations.

Data ManagementBeginner

Knowledgeable in handling PQRS processes and using OTRS for customer service management.

Networking FundamentalsIntermediate

Solid understanding of data network concepts gained through formal education in data networks management.

Formação acadêmica

Gestión de Redes de Datos

Sena - Centro de Electricidad, Electrónica y Telecomunicaciones

Resumo

Dedicated IT support technician with experience in data network analysis, technical troubleshooting, and process management. Holds a formal education in Data Networks and committed to enhancing IT operations.

Principais conquistas

Performed network monitoring and analysis to ensure optimal data flow
Provided technical support for computer systems, enhancing user productivity
Managed PQRS processes effectively through OTRS application

Experiência

Técnico Soporte Nivel I

MERCANET SAS

2016 - 2017

Digitación. Monitoreo y análisis de las redes de datos. Soporte técnico en los computadores. Manejo de PQRS por medio del aplicativo OTRS

Habilidades

Network MonitoringTechnical SupportData ManagementNetworking Fundamentals

Publicado na CazVid - 4 de ago. de 2026

Contato Ckristian