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Claude

Customer Service Representative

Currículo em vídeo

English Teacher & Customer service representative
As an English teacher in a high school I’m indeed responsible for guiding students through the study of language, literature, and communication skills. They help learners develop proficiency in reading, writing, speaking, and critical thinking,...

Contato

Santiago de los Caballeros, Santiago Province, Dominican Republic
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled customer interactions in call centers, managing reservations and client inquiries efficiently.

Language InstructionIntermediate

Taught English and French in high school and language courses, fostering communication and cultural understanding.

Interpretation & TranslationIntermediate

Provided interpretation in medical, religious, and community settings, translating between English and Haitian Creole.

Soft SkillsAdvanced

Demonstrated problem solving, teamwork, emotional intelligence, and responsibility across roles.

Problem SolvingAdvanced

Applied analytical skills to resolve customer and student issues effectively in various service environments.

Formação acadêmica

Bachelor of Science
University of the people

Idiomas

EnglishAdvanced
French
Haitian Creole

Resumo

Experienced professional skilled in customer relations, language instruction, and interpretation. Adept at fostering communication, delivering exceptional service, and supporting educational development across diverse settings.

Principais conquistas

  • Managed hotel reservations and assisted clients at Ecco Call Center, ensuring customer satisfaction.
  • Designed bilingual lessons and taught language courses, supporting student development and communication skills.
  • Provided interpretation services for healthcare and religious settings, bridging language gaps between English and Haitian Creole.

Experiência

Customer Service Representative

Ecco Call Center (Hotel Planner)

Managed hotel reservations and assisted clients with booking services.

Patient Support Agent

WLC Contact Center

Conducted outreach calls to patients, assessed their needs, and connected them with specialists for health support.

English Teacher

Seventh-day Adventist High School

Designed and delivered bilingual lessons, supporting student language development.

French Teacher

Fuente de Salvation

Taught French language courses, fostering communication skills and cultural awareness.

Interpreter

Community Outreach

Provided interpretation for American pastors and doctors, translating between English and Haitian Creole.

Habilidades

Customer ServiceLanguage InstructionInterpretation & TranslationSoft SkillsProblem Solving
Publicado na CazVid - 17 de mai. de 2026
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Contato Claude