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Cristhian
Customer Support Representative
Contato
Tegucigalpa, Francisco Morazán Department, Honduras
Disponível na CazVid
Competências
Data AnalysisAdvanced
Utilized various analytical tools to interpret data and generate insights.
SQLIntermediate
Written and optimized queries for data retrieval and manipulation in databases.
Data VisualizationAdvanced
Created dashboards and visual reports to communicate findings effectively.
ExcelExpert
Developed complex spreadsheets for data analysis, modeling, and reporting.
Formação acadêmica
High School Diploma
Instituto Lincoln
Completed 2022
Resumo
Experienced data analyst specializing in transforming raw data into actionable insights to support strategic decision-making.
Principais conquistas
- Led development of dashboards increasing data accessibility for the team.
- Streamlined data collection processes, reducing report turnaround time.
- Collaborated across departments to implement data-driven decision-making strategies.
Experiência
Customer Service Representative
ResultsCX
2023-01-01 - 2023-03-31
Handled a variety of customer inquiries, Met performance goals, Adapted quickly to new processes
Customer Service Representative
Teleperformance
2023-04-01 - 2023-05-31
Strengthened communication skills, Managed customer needs with efficiency
Habilidades
Data AnalysisSQLData VisualizationExcel
Publicado na CazVid - 17 de mai. de 2026