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Daniela
Travel Associate at IGT Solutions
Contato
Competências
Experienced in providing assistance and resolving issues to enhance customer experience.
Effective communicator with ability to assist clients clearly and efficiently.
Capable of handling booking modifications and resolving customer inquiries.
Bachelor in foreign languages with proficiency in multiple languages, enhancing client interactions.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with experience in airline customer service and account collections. Skilled in client communication, problem-solving, and adapting to diverse customer needs. Holds a degree in foreign languages, enhancing multilingual support.
Principais conquistas
- Successfully assisted customers with flight reservations, ensuring smooth travel arrangements.
- Managed complex booking changes, improving customer satisfaction and retention.
- Developed strong communication skills through direct client interactions in the airline industry.
Experiência
Travel associate representative
Providing assistance booking and making changes in flight reservations to multiple customers in an american airline company.
Collections advisor
Setting payment options for customers with past due balance on their accounts to get them in current status.