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Daniela
Customer Experience Coordinator at Blueground
Contato
Competências
Specialized in delivering exceptional support via email and chat, ensuring client satisfaction.
Proficient in managing multiple client requests and coordinating with teams simultaneously.
Well organized in scheduling and follow-up processes to ensure timely resolution of issues.
Anticipates client needs and addresses potential issues before escalation.
Formação acadêmica
Idiomas
Resumo
Dedicated client experience coordinator with a background in customer support at Blueground and Epic Games. Skilled in multitasking, proactive service, and team collaboration to deliver exceptional customer satisfaction.
Principais conquistas
- Managed client inquiries efficiently, ensuring high customer satisfaction.
- Coordinated with external contractors to maintain seamless service delivery.
- Resolved customer issues promptly, enhancing overall client experience.
Experiência
CLIENT EXPERIENCE COORDINATOR
Attending client inquiries via email and phone calls.. Scheduling service requests and following up until the issue gets resolved.. Working with external contractors to keep a positive experience for tenants.
CUSTOMER SERVICE REPRESENTATIVE
Helping players with inquiries, issues, or troubleshooting via email and chat.