Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
David
Customer Service Agent
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
SQLAdvanced
Used SQL extensively to extract, manipulate, and analyze large datasets for various projects.
Data VisualizationIntermediate
Created dashboards and reports using tools like Tableau to communicate insights to stakeholders.
Statistical AnalysisAdvanced
Applied statistical methods to interpret data, supporting decision-making processes.
PythonIntermediate
Utilized Python for data cleaning, analysis, and automation of repetitive tasks.
Formação acadêmica
Colegio Distrital Charry
Academia de Idiomas Smart
Resumo
Experienced Data Analyst specializing in extracting actionable insights from complex datasets within financial services. Skilled in SQL, Python, and data visualization tools to support strategic initiatives.
Principais conquistas
- Led the development of a data reporting platform, reducing report generation time by 30%.
- Analyzed customer datasets to identify trends, supporting marketing strategies that increased engagement.
- Collaborated with IT to implement a new data warehouse, improving data retrieval efficiency.
Experiência
Customer Service Agent
Concentrix
OCT 2023 - NOV 2023
Operations Customer Expert
Teleperformance
DEC 2023 - OCT 2024
Quality Analyst
Teleperformance
NOV 2024 - JAN 2025
Subject Matter Expert (SME)
Teleperformance
FEB 2025 - AUG 2025
Operations Customer Expert
Teleperformance
SEPT 2025 - JAN 2026
Habilidades
SQLData VisualizationStatistical AnalysisPython
Publicado na CazVid - 17 de mai. de 2026