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David

Healthcare Advocate

Currículo em vídeo

Healthcare Advocate

Describe an experience where you collaborated with a team to improve a process or service. What was your role and what impact did it have?

Contato

Tegucigalpa, Francisco Morazán Department, Honduras

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided customer support and service, resolving issues effectively and ensuring customer satisfaction.

Technical SupportIntermediate

Assisted clients with technical issues related to garage door openers, MYQ app, and other digital tools.

CRM and ERP SystemsAdvanced

Managed customer data and communications using Salesforce, Zoho CRM, and other systems.

Data Management & Microsoft OfficeExpert

Utilized Excel, Google Sheets, and Power BI for advanced data analysis, spreadsheets, and reporting.

Appointment Scheduling & Follow-upsIntermediate

Organized and followed up on appointments in healthcare and customer service settings.

Formação acadêmica

MBA

Ceutec University

Completed Act

Resumo

Experienced in customer service, healthcare advocacy, and technical support across multiple industries with a focus on client satisfaction and process improvement.

Principais conquistas

Served as Healthcare Advocate at Humana Inc, engaging with patient support and care coordination.
Gained experience as Titles Agent Representative and Logistics Representative at VROOM, handling titles and logistics coordination.
Supported technical operations as a Support Specialist at Chamberlain Group, troubleshooting garage door openers and app integration.

Experiência

Healthcare Advocate

HUMANA INC

JULY 2024 - MAY 2025

Titles Agent Representative and Logistics representative

VROOM

Feb 2022 - Aug 2022

Technical Support Specialist

Chamberlain Group INC

Sept 2022 - Aug 2024

Habilidades

Customer ServiceTechnical SupportCRM and ERP SystemsData Management & Microsoft OfficeAppointment Scheduling & Follow-ups

Publicado na CazVid - 17 de mai. de 2026

Ver mais candidatos em Tegucigalpa Em espanhol

Contato David

Competências

Customer ServiceAdvanced

Provided customer support and service, resolving issues effectively and ensuring customer satisfaction.

Technical SupportIntermediate

Assisted clients with technical issues related to garage door openers, MYQ app, and other digital tools.

CRM and ERP SystemsAdvanced

Managed customer data and communications using Salesforce, Zoho CRM, and other systems.

Data Management & Microsoft OfficeExpert

Utilized Excel, Google Sheets, and Power BI for advanced data analysis, spreadsheets, and reporting.

Appointment Scheduling & Follow-upsIntermediate

Organized and followed up on appointments in healthcare and customer service settings.

Principais conquistas

Served as Healthcare Advocate at Humana Inc, engaging with patient support and care coordination.

Gained experience as Titles Agent Representative and Logistics Representative at VROOM, handling titles and logistics coordination.

Supported technical operations as a Support Specialist at Chamberlain Group, troubleshooting garage door openers and app integration.