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Dayana
Virtual Assistant
Contato
Idiomas
Resumo
Virtual Assistant buscando nuevas oportunidades
Experiência
Virtual Assistant
Managed calendars, emails and client communications.. Entered and updated large volumes of data.. Assisted clients with online research, report preparation, and document organization.
Customer Service Agent
Managed large volumes of patient calls, scheduling appointments through electronic health records (EHR) system eClinicalWorks.. Entered and updated sensitive patient data with 100% accuracy following HIPAA compliance.. Used standard procedures to resolve appointment conflicts or data inconsistencies.
Virtual Assistant
Managed high-volume inbound and outbound calls.. Verified insurance eligibility and coverage details prior to visits.. Maintained accurate electronic medical records through AdvancedMD.