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D

Deyja

Vital Statistics Specialist / Substitute Registrar

Contato

Albany, New York, United States
Disponível na CazVid
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Competências

Customer Support & Issue Resolution

Demonstrated experience with Customer Support & Issue Resolution.

Data Entry & Records Management

Demonstrated experience with Data Entry & Records Management.

Microsoft Office (Word, Excel, Outlook)

Demonstrated experience with Microsoft Office (Word, Excel, Outlook).

Scheduling & System Coordination

Demonstrated experience with Scheduling & System Coordination.

HIPAA Compliance & Confidential Data Handling

Demonstrated experience with HIPAA Compliance & Confidential Data Handling.

Formação acadêmica

High School
Albany High School
2010 - 2014
Psychology
SUNY Oswego
2014 - 2016

Resumo

Vital Statistics Specialist / Substitute Registrar open to new opportunities

Experiência

Vital Statistics Specialist / Substitute Registrar

City of Albany
Jun 2022 - Present

Assist customers in resolving issues related to birth/death records including corrections, documentation requirement and eligibility. Process requests across multiple channels (in-person, online, mail) while maintaining accuracy and turnaround standards. Register, maintain and organize birth / death records in compliance with legal and privacy regulations. Train new staff by providing guidance on procedures and systems. Create reference guides and templates to improve workflow efficiency

Insurance Verification Specialist / Surgical Scheduler

Albany Medical Center
Mar 2022 - May 2022

Verified insurance eligibility and resolved discrepancies impacting patient services. Scheduled procedures and coordinated system requirements for appointments. Provided administrative support and maintained accurate documentation

Scheduler / Dental Assistant

First Advantage Dental
Apr 2021 - Mar 2022

Managed scheduling system, appointments, and patient records. Verified insurance and resolved billing-related concerns. Communicated clearly with patients to ensure understanding of services and procedures. Assisted in dental procedures and maintained dental equipment. Supported office operations and maintained accurate data entry

Administrative Assistant (Human Resources)

City of Albany
Dec 2019 - Mar 2021

Responded to inquiries regarding applications, exams, and HR processes. Managed job postings and tracked candidate data using spreadsheets and internal systems. Reviewed employment / exam applications to ensure accurate data processing. Maintained confidential employee records. Supervised exam materials and proctored exams

Vital Statistics Specialist (Office of Vital Statistics)

City of Albany
Aug 2018 - Dec 2019

Processed and verified record requests while ensuring compliance with regulations. Registered, corrected, and managed birth / death records in compliance with state regulations. Provided cross-department support during transition

Information Clerk

City of Albany
Jul 2017 - Aug 2018

Assisted users with navigating employment systems and online resources. Responded to inquiries and scheduled appointments. Provided basic technical guidance (computer access, document processing, system navigation)

Temporary Vital Statistics Specialist

HW Staffing
Nov 2016 - May 2017

Processed high-volume walkin / telephone requests and maintained accurate records. Handled payments and resolved customer inquiries. Organized documentation and ensured proper recordkeeping

Shift Leader / Keyholder

Stewart’s Shops
Jan 2015 - Sep 2016

Supervised store operations and resolved customer issues. Managed cash handling and inventory systems. Trained staff and maintained operational standards

Habilidades

Customer Support & Issue ResolutionData Entry & Records ManagementMicrosoft Office (Word, Excel, Outlook)Scheduling & System CoordinationHIPAA Compliance & Confidential Data Handling
Publicado na CazVid - 20 de out. de 2026
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