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D

Dhidhier

Customer Service Representative - Trainer - Interpreter

Contato

Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Contato pela CazVid

Competências

JavaScriptAdvanced

Utilized extensively in front-end development to create dynamic, interactive user interfaces.

React.jsAdvanced

Built numerous responsive web components and maintained complex frontend applications.

Node.jsIntermediate

Developed server-side APIs and integrated with databases for high-performance applications.

SQLAdvanced

Designed and optimized database schemas, performed data analysis, and ensured data integrity.

Agile MethodologyIntermediate

Participated in sprint planning and code reviews, fostering collaborative project development.

Formação acadêmica

High School Diploma
Hi-Hello School – Santo Domingo
Completed 2019
Industrial Engineering
UNAPEC – Santo Domingo
Completed CURRENT

Resumo

Skilled software developer specializing in creating scalable web applications. Adept at front-end, back-end, and database management, with a track record of delivering projects on time.

Principais conquistas

  • Led development of multiple web applications, improving deployment efficiency and user experience.
  • Progressed from Junior Developer to Senior Developer within 3 years, demonstrating skill growth and increased responsibilities.
  • Contributed to team projects by designing front-end features and back-end APIs, ensuring seamless integration and performance.

Experiência

Customer Service Representative - Trainer - Interpreter

Teleperformance
2019 - 2021

Followed up with customers about resolved issues to maintain high standards of customer service., Delivered excellent customer service, resulting in consistent customer satisfaction rating., Quickly and accurately answered customer questions and suggested effective solutions., Training related to an Insurance Company.

Customer Service Representative-Interpreter-Sales

Alorica
2021 - 2025

Provided primary customer support to internal and external customers., Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns., Responded to customer requests for products, services and company information., Offered advice and assistance to customers, paying attention to special needs or wants.

Habilidades

JavaScriptReact.jsNode.jsSQLAgile Methodology
Publicado na CazVid - 17 de mai. de 2026
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