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Diego

Looking for remote work in Bogotá

Currículo em vídeo

Rep backoffice and customer service
My name is Diego Forero, I'm studying software engineer, I've working for call center since 2021, I have a great customer service in English and Spanish, and I am looking for job positions to work from home.

Contato

Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided support and managed customer inquiries in bilingual environment, ensuring client satisfaction.

Call Center OperationsIntermediate

Handled call center tasks including customer support, sales, and team supervision.

Team SupervisionIntermediate

Supervised and coordinated team performance within a BPO setting to meet service objectives.

Bilingual CommunicationExpert

Fluent in English and Spanish, effectively communicating with diverse client bases.

Software Engineering StudiesBeginner

Currently studying software engineering to expand technical skills applicable to customer solutions.

Resumo

bilingual customer support representative with over two years in BPO environments, fluent in English and Spanish, currently studying software engineering to enhance technical skills.

Principais conquistas

  • Led a team as supervisor at a BPO company, supervising customer service operations.
  • Demonstrated bilingual fluency in English and Spanish in customer service roles.
  • Gained extensive experience in call center operations and client interactions since 2021.

Habilidades

Customer ServiceCall Center OperationsTeam SupervisionBilingual CommunicationSoftware Engineering Studies
Publicado na CazVid - 17 de mai. de 2026
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