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Diego

Internal Services Assistant

Currículo em vídeo

Internal Services Assistant
Diego has six years of remote work experience and a background in virtual assistance, transaction coordination, tech management, programming, public adjusting, and locksmith dispatch. As a locksmith dispatcher, he handles client communications, pricing negotiations, job assignments, calls, client records, invoices, and estimates using Workies. He is accustomed to fast-paced environments requiring attention to detail and quick problem-solving.

Contato

Caracas, Distrito Federal, Venezuela
Disponível na CazVid
Contato pela CazVid

Competências

Spanish

Demonstrated experience with Spanish.

English

Demonstrated experience with English.

Document management

Demonstrated experience with Document management.

Calendar and scheduling

Demonstrated experience with Calendar and scheduling.

Data entry

Demonstrated experience with Data entry.

Formação acadêmica

Electronic Engineering Degree in Computer Science, Electronic Engineering, Computer Science
Yacambú University
2020 - 2025
High School Diploma
Aplicación School
Completed 2019

Idiomas

SpanishNative
EnglishC2

Resumo

Internal Services Assistant open to new opportunities

Experiência

Internal Services Assistant, Transaction Coordinator & Tech Manager

Real Estate Agency
Mar 2020 - Present

Audited active transactions to confirm all documents were complete, current, and compliance-ready.. Submitted documents for signature and maintained organized digital records for each file.. Built and updated property listings, added observations, and activated listings upon client approval.. Scheduled property showings and coordinated calendars across multiple agents.. Prepared complete listing document packages ahead of deadlines.. Managed and created automations in FUB, GHL, and Google Apps Script.. Created administrative software and automations for internal use of the company.

Listing Manager & Transaction Coordinator

Real Estate Agency
Apr 2023 - Dec 2025

Managed real estate documentation end to end: drafting, review, e-signature routing, and file organization for regulatory compliance.. Coordinated closings with agents, lenders, title companies, and clients, tracking deadlines and following up until each file closed.. Prepared offers, addenda, and disclosure packages, verifying accuracy before submission.. Created and published listings, maintained status updates, and kept CRM records up to date.. Resolved issues proactively and served as the main point of contact throughout the transaction cycle.

Tech Support Agent & Data Analyst

Telemic Corporation (Inter)
Jan 2019 - Feb 2020

Handled high volumes of customer inquiries by phone and ticket, documenting each case accurately.. Managed and cleaned large data sets to support strategic decision-making.. Interpreted key metrics and produced recurring reports that improved internal processes.

Habilidades

SpanishEnglishDocument managementCalendar and schedulingData entry

Transcrição do vídeo

Transcrição do vídeo 1

Hello everyone, my name is Diego and I have six years of working remotely. My background includes roles as a virtual assistant, a transaction coordinator, tech manager, programmer, public adjuster, and a locksmith dispatcher. I am an electronic engineer in computer science as well, and while my experience as a dispatcher for a locksmith company has provided me with all the necessary knowledge to excel in this type of environment. For example, handling client communications, negotiating pricing, and assigning jobs to the nearest available technician, all while ensuring the team remains active and consistently busy. We use Workies as our platform for managing calls, maintaining client records, sending invoices and estimates, and communicating via text message to the clients as well. I am well accustomed to fast-paced work environments that require a high level of attention to detail and the ability to quickly identify the right solutions for the problems that we have every day, you know. So given my experience and my skill set, I believe I am a strong fit for the profile that you are looking for. And yeah, that's all for now. I look forward to hearing from you soon, so thank you very much and have a nice day.

Publicado na CazVid - 21 de out. de 2026
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