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Diego

Customer service representative

Currículo em vídeo

Customer service representative
I have experience in customer service , tech support, sales and collections and little bit of supervisor skills more than 9 years of experience in call center indsutry

Contato

Guate, Guatemala, Guatemala
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided customer support and assistance in high-volume call center settings.

Technical SupportIntermediate

Addressed technical issues and supported clients with their product-related concerns.

CollectionsAdvanced

Managed collection processes, engaging with clients to recover debts professionally.

Sales & RetentionIntermediate

Engaged in sales and retention efforts aimed at customer satisfaction and loyalty.

Supervision SkillsBeginner

Gained initial supervisory skills supporting team management and training.

Resumo

Customer service representative with over 9 years of diversified experience in call centers, including customer support, collections, sales, and supervision.

Principais conquistas

  • Gained extensive experience across customer service, tech support, collections, and sales.
  • Developed supervisor skills over a career spanning more than 8 years in call center environments.
  • Handled diverse roles including collections, customer support, and retention strategies.

Habilidades

Customer ServiceTechnical SupportCollectionsSales & RetentionSupervision Skills
Publicado na CazVid - 3 de jul. de 2025
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