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Customer service representative
Currículo em vídeo
Customer service representative
As a customer service representative i was selected as a mentor for new hires, i also was top performance and developed soft skills, to provide the best experience for each customer
Contato
Cúcuta, Norte de Santander, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Delivered empathetic and effective support to clients in a bilingual environment.
Communication SkillsAdvanced
Displayed excellent verbal skills, including empathy and problem-solving during calls.
Mentoring & LeadershipIntermediate
Mentored new hires, contributing to team training and performance improvements.
Time Management & SchedulingIntermediate
Followed schedules and plans effectively to ensure timely client support and team coordination.
Resumo
Experienced bilingual customer service representative with one and a half years in support roles, recognized for mentoring and high performance.
Principais conquistas
- Selected as a mentor for new hires due to excellent call performance
- Provided empathetic and effective problem resolution in customer interactions
- Demonstrated fast learning and soft skills like teamwork, leadership, and scheduling
Habilidades
Customer ServiceCommunication SkillsMentoring & LeadershipTime Management & Scheduling
Publicado na CazVid - 3 de jul. de 2025