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Dylan

Customer satisfaction and team management

Currículo em vídeo

Customer satisfaction and team management
Proactive, customer-oriented professional with more than 10 years of experience in the BPO industry. rnMotivated and team-oriented, with strong abilities originative and interpersonal.

Contato

Managua, Managua Department, Nicaragua
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Competências

Customer ServiceAdvanced

Provided customer support and problem resolution in high-volume BPO environments.

Team ManagementIntermediate

Managed and motivated teams over three years to achieve service goals.

Interpersonal SkillsAdvanced

Utilized strong communication and interpersonal skills to assist customers and lead teams.

Multifunctional Department ExperienceIntermediate

Worked across back office, fraud, and take departments, gaining versatile industry knowledge.

Resumo

Proactive, customer-oriented professional with over 10 years of experience in the BPO industry, specializing in customer service, team leadership, and department versatility.

Principais conquistas

  • Accumulated over 10 years of experience in customer service within the BPO industry.
  • Led a team as a manager for more than three years, demonstrating leadership abilities.
  • Diverse experience across back office, fraud, and take support departments.

Habilidades

Customer ServiceTeam ManagementInterpersonal SkillsMultifunctional Department Experience
Publicado na CazVid - 3 de jul. de 2025
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