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Agente de Servicio al cliente
Currículo em vídeo
Agente de Servicio al cliente
En busca de empleo en donde pueda usar mis habilidades de servicio al cliente y ventas o servicio de soporte técnico.
Contato
Guadalajara, Jalisco, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided customer support and service across various roles in call centers, ensuring client satisfaction.
Technical SupportAdvanced
Handled help desk and tech support tickets, assisting users with system and hardware issues.
SalesIntermediate
Engaged in sales activities, leveraging customer interactions to promote and upsell products.
Dispatch & Field SupportIntermediate
Coordinated dispatch operations for electrical vehicle charging stations, managing technicians' support at physical locations.
Team SupervisionIntermediate
Assisted in supervising service teams and managing support operations in a call center environment.
Resumo
Experienced in call center operations with a focus on customer service, sales, and technical support, with over 12 years of industry involvement.
Principais conquistas
- Worked in call center industry for over 12 years providing customer service, sales, and technical support.
- Held supervisor and management support roles, overseeing service desk operations for ticket management.
- Directed dispatch operations for electrical vehicle charging stations, coordinating technician support both remotely and on-site.
Habilidades
Customer ServiceTechnical SupportSalesDispatch & Field SupportTeam Supervision
Publicado na CazVid - 3 de jul. de 2025