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Edward

Customer service Rep

Currículo em vídeo

Customer service Rep
I really enjoy helping people out. I'm good dealing with harsh situations. I believe im quite calm when it comes to solving problems

Contato

Santiago de Cali, Valle del Cauca, Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Extensive experience assisting customers with various issues, ensuring satisfaction.

Conflict ResolutionIntermediate

Skilled in managing difficult interactions and maintaining composure under pressure.

Communication SkillsAdvanced

Effective in conveying information clearly and empathetically in diverse settings.

Problem SolvingIntermediate

Proven ability to identify issues quickly and provide practical solutions.

Resumo

Experienced customer service representative with a background in client support, conflict management, and peer counseling. Adept at handling challenging situations calmly and effectively.

Principais conquistas

  • Provided customer support across retail and call center environments for over 20 years
  • Received peer counseling training, enhancing conflict resolution and communication skills
  • Consistently maintained calm demeanor when handling challenging customer situations

Habilidades

Customer ServiceConflict ResolutionCommunication SkillsProblem Solving
Publicado na CazVid - 3 de jul. de 2025
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Contato Edward