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Efrain

Costumer service

Currículo em vídeo

Costumer service
Making appointments for patients and sending emails to Dr's and nurses transfering calls to front desknnMaintain a call volume 71 calls límited pero DAY

Contato

San Luis Potosí, San Luis Potosí, México
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided patient support, scheduled appointments, and transferred calls efficiently.

Communication SkillsIntermediate

Communicated effectively with patients and healthcare staff to facilitate appointment and information transfer.

Call ManagementIntermediate

Managed a high volume of calls within set limits to ensure prompt and quality assistance.

Technical SupportBeginner

Provided basic technical assistance and support in call center environments.

Resumo

Experienced in healthcare-related customer service with a focus on appointment scheduling and communication.

Principais conquistas

  • Handled patient appointment scheduling and communication with healthcare professionals
  • Maintained a call volume limit of 71 calls per day to ensure quality service
  • Gained experience in tech support and multi-channel communication

Habilidades

Customer ServiceCommunication SkillsCall ManagementTechnical Support
Publicado na CazVid - 3 de jul. de 2025
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