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Eileen
Customer Service Representative
Contato
Competências
Utilized extensively for front-end development and React applications.
Used for data processing, scripting, and backend services.
Designed and maintained databases to support application data needs.
Coordinated project timelines and collaborated with cross-functional teams.
Skilled in creating responsive, accessible web interfaces.
Formação acadêmica
Resumo
A passionate developer with 5 years of experience in web application development, specializing in JavaScript, Python, and database management. Proven track record of improving system performance and leading development teams.
Principais conquistas
- Led development of a customer portal, improving client engagement and satisfaction.
- Optimized backend processes, reducing data retrieval times by 30%.
- Progressed from Junior Developer to Senior Developer, expanding responsibilities in project management and architecture design.
Experiência
CUSTOMER SERVICE REPRESENTATIVE
Customer service and consultation resolution., Tracking, Creation of tickets and claims., Handling costs for providers depending on the service required by the customer., Processing payments using tools like links, telephone calls, and manual data collection.
DOCUMENT VERIFIER
Health insurance management., Customer service and telephone support., Resolution of inquiries and complaint management.