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Elisa
Multilingual Customer Support & Interpretation Specialist
Contato
Competências
Skilled in handling diverse client inquiries and providing exceptional support across multiple platforms and industries.
Experienced in consecutive and remote interpretation for healthcare, government, and call centers, ensuring clear communication.
Proficient in Adobe Photoshop and Illustrator, delivering visually engaging designs for freelance projects.
Experienced in managing bookings, calendar schedules, billing, and customer queries, optimizing operational workflows.
Formação acadêmica
Idiomas
Resumo
Versatile professional with expertise in interpretation, customer support, and creative design. Adept at managing client interactions, coordinating operations, and delivering high-quality communication solutions in diverse environments.
Principais conquistas
- Provided seamless consecutive and remote interpretation services across diverse sectors including healthcare, government, and call centers.
- Managed bookings, guest inquiries, and property maintenance coordination at AMN Stratus, enhancing guest experience and operational efficiency.
- Developed proficiency in Adobe Creative Suite, delivering creative design solutions as a freelancer.
- Supported international clients with billing, payments, and customer queries, ensuring high customer satisfaction.
Experiência
Graphic Design
Consecutive Interpreter
Over the phone interpreter. Servicing call centers, government agencies, hospitals, city services across the USA
Assistant
Handle billing, payments and simple tax forms., Answer queries from overseas customers through email and by phone., Setting up appointments with prospective clients., Provide support to Instacart Shoppers with purchases, delivery issues, queries, declined transactions, locating addresses and customers., Occasionally call Instacart customers to solve issues with their orders., Booking hotels and transportation for employees.
Video Remote Interpreter
Bookings and guest inquiries., Guiding guests through self check-in and check-out processes., Coordinating property maintenance., Calendar management.