Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Elizabeth
Owner
Currículo em vídeo
Customer Services Rep
Servicio al cliente con la compañía Mapfre seguro por 1 y nueve meses y la razón de salir de la compañía fue por mutuo acuerdo ya que mapfre terminó todo vínculo con Cognizant. nnHe trabajado por más de 25 años en Servicio al cliente y me he caracterizado por ser una persona proactiva y soy una persona empatica.nnTengo el manejo de 2 idiomas inglés como primera lengua y español como segundo.nnMe gustaría un horario de 8: 00 am a 4:00 pm .
Contato
Alajuela, Alajuela Province, Costa Rica
Disponível na CazVid
Competências
Customer ServiceExpert
Provided consistent support and assistance to clients in diverse industries for over 25 years.
Business OperationsAdvanced
Managed operations at a car dealership, overseeing daily activities and business growth.
Process CoordinationIntermediate
Led departmental activities at Hewlett-Packard, focusing on streamlining processes.
Multilingual CommunicationAdvanced
Fluent in English and Spanish, effectively communicating with diverse clients.
Technical SkillsIntermediate
Proficient in Microsoft Office Suite for documentation, presentations, and data management.
Formação acadêmica
Bachelor of Business Administration
Boston University
Completed June 1994
Idiomas
SpanishBilingual
EnglishBilingual
Resumo
Over 25 years of customer service experience in Costa Rica and the US, with strong multilingual abilities and leadership in business operations.
Principais conquistas
- Owned and operated Sammy Car Dealership, demonstrating business management skills
- Led Business Process Outsourcing (BPO) department at Hewlett-Packard
- Accumulated extensive customer service experience in Costa Rica and the US over 25 years
Experiência
Owner
SAMMY CAR DEALERSHIP
2015 - 2018
Owned and operated the car dealership business
Project Coordinator
HEWLETT-PACKARD (HP)
2005 - 2011
In charge of the Business Process Outsourcing (BPO) Department
COGNIZANT
Febrero 2022 - noviembre 2023
Habilidades
Customer ServiceBusiness OperationsProcess CoordinationMultilingual CommunicationTechnical Skills
Publicado na CazVid - 3 de jul. de 2025