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Emeldah
Remote Inbound Call Centrer Agent
Currículo em vídeo
Remote Inbound Call Centrer Agent
I have more than seven years of experience in the call center.I have good customer service skills including communication, in using CRM systems, cold calling to generate sales, responding to inquiries through inbound calls and making sales
Contato
Harare, Harare, Zimbabwe
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided effective communication and problem-solving to ensure customer satisfaction.
Communication SkillsAdvanced
Utilized clear and professional communication techniques in inbound and outbound calls.
CRM SystemsIntermediate
Handled customer data and interactions using CRM tools to support sales and service tasks.
Sales and Cold CallingIntermediate
Engaged potential customers through cold calling to generate sales opportunities.
Remote WorkIntermediate
Operated efficiently in a remote environment, balancing multiple customer interactions.
Resumo
Experienced call center agent with over 7 years in customer service, including 2 years remote inbound call center experience, skilled in communication, CRM, and sales techniques.
Principais conquistas
- Accumulated over seven years of experience in call center environments.
- Gained approximately two years of experience as a remote inbound call center agent.
- Developed skills in CRM systems, cold calling, responding to inbound inquiries, and sales generation.
Habilidades
Customer ServiceCommunication SkillsCRM SystemsSales and Cold CallingRemote Work
Publicado na CazVid - 17 de mai. de 2026