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Emerson
Retention
Contato
Competências
Diseña y desarrolla aplicaciones web robustas y eficientes.
Crea aplicaciones móviles multiplataforma para diversos clientes.
Coordina equipos y recursos para cumplir con los plazos y objetivos.
Diseña esquemas y optimiza consultas en bases de datos relacionales y NoSQL.
Formação acadêmica
Resumo
Desarrollador experimentado con enfoque en soluciones integrales de software.
Principais conquistas
- Lideró proyectos de desarrollo que mejoraron la eficiencia del equipo en un 25%
- Implementó soluciones móviles para clientes que aumentaron la satisfacción del usuario
- Diversificación de habilidades en backend, frontend, y DevOps
Experiência
RETENTION
APPOINTMENT SETTER/ SCHEDULER
Focused on enhancing practice recall completion results by engaging patients on a personal level, following up with them, and scheduling the procedure or office visit as needed
INBOUND SALES
CUSTOMER SERVICES REPRESENTATIVE
Retention, Inbound sales, Customer service
CUSTOMER SERVICES REPRESENTATIVE
Verifying transactions, Updating information, Cancellation request
TARGET RETAIL CUSTOMER SERVICES REPRESENTATIVE
Verifying transactions, Updating information, Cancellation request, Tracking items and supporting people when they want to complete a purchase
TARGET RGS RED CARD SERVICES
Managed accounts interacting with North American people checking, updating and processing information on their accounts following policy for every procedure, Detecting fraudulent transactions applying late fees reverse due to processing error on the system and voiding misunderstanding, Managing products and promotions achieve goals individuals and as a team be flexible and reliable all the time