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Enzo

Customer Service Representative

Contato

Heredia, Heredia Province, Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementAdvanced

Led project planning, execution, and delivery, ensuring stakeholder alignment and scope management.

Agile MethodologiesIntermediate

Applied Scrum and Kanban frameworks to improve team collaboration and delivery cycles.

Team LeadershipAdvanced

Supervised diverse teams, motivating members to meet project deadlines and objectives.

Communication SkillsExpert

Facilitated effective communication among stakeholders, clients, and team members to ensure clarity and transparency.

Risk ManagementIntermediate

Identified project risks and implemented mitigation strategies to prevent delays.

Formação acadêmica

Primaria
Centro Educativo Nueva Esperanza
Bachillerato
Liceo Regional de Flores

Resumo

Experienced in leading software development projects, with expertise in agile methodologies and team coordination.

Principais conquistas

  • Led multiple cross-functional teams to deliver projects on time and within budget.
  • Streamlined project workflows, reducing delivery times by 15%.
  • Expanded project scope to include new client segments, increasing revenue opportunities.

Experiência

Customer Service Representative

Foundever

Customer Service Representative

Concentrix

Customer Service Representative

Bill Gosling Outsourcing

Habilidades

Project ManagementAgile MethodologiesTeam LeadershipCommunication SkillsRisk Management
Publicado na CazVid - 17 de mai. de 2026
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