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Ester

Customer Service Representative

Currículo em vídeo

Customer Service Representative
I have more than 20 years of experience. I am use to places where things are constantly changing and consider myself a quick learner. nnI have worked with emails, chats, calls and escalations not only customer service but also tech support. I like exceeding expectations and grow within the company.

Contato

San José, San José, Costa Rica
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Competências

Customer ServiceExpert

Provided comprehensive support through various communication channels, ensuring customer satisfaction.

Technical SupportAdvanced

Handled technical queries and escalations, troubleshooting issues to assist users effectively.

Communication SkillsExpert

Excelled in verbal and written communication, facilitating clear interactions with customers and team members.

AdaptabilityAdvanced

Thrived in environments with constant change, quickly learning new procedures and technologies.

Resumo

Experienced customer service and technical support specialist with over 20 years of diverse support experience, adept at multi-channel communication and rapid adaptation.

Principais conquistas

  • Gained extensive experience across multiple communication channels including email, chat, calls, and escalations.
  • Developed adaptability and quick learning skills in constantly changing work environments.
  • Progressed within the customer service industry, handling varied responsibilities from customer support to technical assistance.

Habilidades

Customer ServiceTechnical SupportCommunication SkillsAdaptability
Publicado na CazVid - 3 de jul. de 2025
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