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Evaristo
Customer Service Representative
Contato
Competências
Extensive experience building interactive front-end components and single-page applications.
Developed server-side APIs and backend services for scalable web applications.
Built dynamic user interfaces with component-based architecture for responsive applications.
Designed and optimized database schemas, wrote complex queries for data retrieval.
Formação acadêmica
Resumo
Experienced software developer specializing in web technologies with a focus on creating scalable, maintainable applications. Adept at full-stack development, collaborating with diverse teams, and driving technical projects from conception to deployment.
Principais conquistas
- Led the development of a customer portal reducing response times by 30%.
- Migrated legacy systems to modern frameworks, improving maintainability.
- Collaborated with cross-functional teams on scalable backend solutions.
Experiência
Founded and manage a monetized YouTube channel, producing high-quality travel and virtual tour content., Execute end-to-end video production workflows, including aerial drone cinematography, 4K ground filming, and professional editing., Utilize advanced post-production tools (DaVinci Resolve/CapCut) to deliver engaging visual storytelling., Manage audience growth and SEO strategy, maintaining consistent upload schedules and platform monetization standards.
Customer Service Representative
Provided high-level support and conflict resolution for international clients.
Appointment Setter | Call Center
Managed outbound/inbound lead generation and schedule coordination.
Oversaw legal documentation and contract verification for hospitality services.
Promoted from Vacation Club Reservations., Delivered premium guest services and managed high-volume inquiries in a fast-paced hotel environment.
Promoted from Sales Agent., Handled complex booking systems and member relations.
Sales Agent
Generated revenue through direct sales and marketing of vacation packages through cold calls.