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Eveliz
Account Manager
Contato
Competências
Demonstrated experience with Account management.
Demonstrated experience with Customer service.
Demonstrated experience with Teamwork and collaboration.
Demonstrated experience with Client relations.
Demonstrated experience with Customer satisfaction.
Formação acadêmica
Idiomas
Resumo
Account Manager open to new opportunities
Experiência
Account Manager
Coordinated account requests, ensuring timely follow-up and accurate client communication.. Supported Account Manager in achieving sales targets through effective market research and lead generation.. Developed strong rapport with clients through timely follow-ups and thorough attention to detail.. Provided comprehensive administrative support to Account Manager, enabling them to focus on high-level tasks and decisionmaking.. Coordinated closely with finance departments on invoicing matters, resolving discrepancies promptly to maintain positive client relations.. Facilitated successful contract negotiations, fostering trust and strengthening partnerships with clients.. Assisted in creating compelling sales presentations that highlighted unique selling points of products or services.. Coordinated interview scheduling, candidate communications, and hiring manager feedback throughout recruitment process.. Partnered with hiring managers to define job requirements, interview criteria, and candidate selection priorities.
Account Manager, Inside Sales
Enhanced team productivity by streamlining internal processes and implementing efficient sales strategies.. Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.. Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.. Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.. Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.. Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.. Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.. Expanded client base through targeted prospecting and effective lead generation efforts.. Developed strong relationships with key clients, resulting in increased account retention and growth.. Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.. Managed client accounts, maintaining accurate records and timely follow-up across sales pipeline.
Customer Service Representative
Answered customer inquiries regarding shipments, delivery status, and service options with accuracy.. Resolved package tracking issues using internal systems and shipment records.. Processed service requests, claims, and delivery updates while maintaining detailed documentation.. Assisted customers with shipping procedures, billing questions, and account-related concerns.
Sales Associates
Assisted customers with footwear selection, sizing, and fit recommendations. Processed sales transactions, returns, and exchanges accurately at POS. Organized stockroom inventory and replenished sales floor displays. Maintained visual merchandising standards across shoe walls and accessory areas
Team Member
Greeted guests and delivered friendly service across attraction areas.. Operated admissions and ticketing systems with accuracy and speed.. Monitored attractions to enforce safety rules and guest guidelines.. Assisted visitors with questions, directions, and event information.