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Felipe

Virtual Assistant

Currículo em vídeo

Virtual Assistant
Great customer service, tech support and sales skills.

Contato

Heredia, Heredia, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided excellent customer support, addressing client needs effectively.

SalesAdvanced

Engaged in sales activities, successfully promoting products and services.

Technical SupportIntermediate

Assisted customers with technical issues, ensuring resolution and satisfaction.

Billing & RetentionIntermediate

Handled billing inquiries and worked on customer retention strategies.

Resumo

Experienced customer service specialist with over 12 years in providing top-tier support, sales, and supervision in the contact center industry. Known for dedication, high performance, and leadership in quality assurance.

Principais conquistas

  • Over 12 years of extensive customer service experience across multiple roles.
  • Supervised Quality Assurance (QA) team, enhancing service standards.
  • Demonstrated consistent top agent performance through dedication and skill.

Habilidades

Customer ServiceSalesTechnical SupportBilling & Retention
Publicado na CazVid - 3 de jul. de 2025
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Contato Felipe