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Fernando

Customer Care Professional

Contato

San Pedro de Macorís, San Pedro de Macorís, Dominican Republic
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.

Sales & Relationship BuildingIntermediate

Experienced in engaging clients, understanding their needs, and closing sales effectively.

Communication SkillsIntermediate

Proficient in clear, effective communication tailored to diverse audiences.

Problem SolvingBeginner

Capable of identifying issues and providing practical solutions in customer interactions.

Formação acadêmica

High School Diploma
Colegio San Pedro Apostol

Idiomas

EnglishFluent
SpanishFluent

Resumo

Dedicated professional with over 5 years in customer service and sales, excelling in client engagement, problem resolution, and driving business growth in the telecom industry.

Principais conquistas

  • Provided exceptional customer support at SiriusXm Radio, enhancing client satisfaction and retention.
  • Handled high-volume customer inquiries at AT&T, contributing to improved service efficiency.
  • Successfully driven sales growth through personalized client engagement at Optec USA Inc. and Acquire BPO.
  • Developed strong communication skills and problem-solving abilities across multiple customer service roles.

Experiência

Customer Care Professional

SiriusXm Radio via Stream Global Services

Customer Services Representative

AT&T

Sales Representative

Optec USA Inc.

Sales Representative

Acquire BPO
Self Employed

Habilidades

Customer ServiceSales & Relationship BuildingCommunication SkillsProblem Solving
Publicado na CazVid - 2 de jun. de 2026
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