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Fernando

Billing clerk supervisor

Currículo em vídeo

Billing clerk supervisor
Hello! nnMy name is Fernando and am looking for a position that will help me further my experience in customer service. I have spent the last 8 years working in cutomer service including 5 years in a 5 star hotel/resort (2 as front desk manager) and the las 3 years working in the billing department of a law firm. I really enjoy the job aspect of helping someone through their expirence with the company i represent, be it in person, through the phone or through email/text

Contato

Bucerías, Nayarit, México
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided direct support and assistance to clients both in-person and remotely.

Hotel Front Desk ManagementAdvanced

Supervised hotel front desk operations, ensuring guest satisfaction and smooth check-in/out.

Billing and Administrative SupportIntermediate

Handled billing processes and documentation in a legal environment, supporting legal staff.

Remote Work & CommunicationAdvanced

Effectively managed customer interactions via phone, email, and text remotely.

Resumo

Experienced customer service specialist with a background in hospitality management and legal billing, skilled in client support, team supervision, and remote communication.

Principais conquistas

  • Led front desk operations as a Front Desk Manager for a 5-star hotel for 2 years.
  • Managed billing processes in a law firm for 3 years, supporting legal department needs.
  • Accumulated 8 years of customer service experience across hospitality and legal sectors.

Habilidades

Customer ServiceHotel Front Desk ManagementBilling and Administrative SupportRemote Work & Communication
Publicado na CazVid - 3 de jul. de 2025
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