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Francisco
Tech Support
Contato
Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Competências
Product DevelopmentAvanzado
Managed the end-to-end product lifecycle from conception to release in the Fintech sector.
Agile MethodologiesAvanzado
Applied Scrum and Kanban practices to streamline project management processes.
Team LeadershipIntermedio
Directed multi-disciplinary teams across product, engineering, and design departments.
Market ResearchIntermedio
Conducted competitive analysis and customer interviews to inform product strategy.
Formação acadêmica
HIGH SCHOOL
Instituto tecnológico artes y oficios
Completed Jul 2023
ENGLISH
Memphis
Completed Jun 2019
ELECTRICAL TECHNICIAN
Infotep
Completed Jul 2013
FASHION MERCHANDISING
City College of San Francisco
Completed Mar 2017
Resumo
Versatile Product Manager with a strong background in Fintech and SaaS sectors, skilled in leading diverse teams and delivering innovative solutions.
Principais conquistas
- Led cross-functional teams to develop and launch 3 major products, resulting in consistent user growth.
- Implemented agile workflows that improved project delivery speed by 30%.
- Coordinated with marketing to increase product adoption by 25% within the first year of launch.
Experiência
TECH SUPPORT
Teleperformance
Jul 2019 - Jul 2020
CUSTOMER SERVICE
Alorica
Aug 2020 - Jun 2021
CUSTOMER SERVICE
Advensus
Jul 2021 - Aug 2022
Habilidades
Product DevelopmentAgile MethodologiesTeam LeadershipMarket Research
Publicado na CazVid - 17 de mai. de 2026