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Gabriel
Customer Service Agent
Contato
Competências
Applied SEO techniques to enhance website visibility and organic search rankings.
Produced engaging multimedia content for various digital platforms.
Managed social media accounts, planned content calendars, and engaged audiences.
Utilized analytics platforms to monitor campaign performance and optimize strategies.
Formação acadêmica
Resumo
Experienced digital marketing specialist with a focus on SEO, content creation, and social media management, driving engagement and website traffic.
Principais conquistas
- Led a social media campaign that increased engagement by 40% within three months
- Developed and executed SEO strategies improving website traffic by 25%
- Managed a team of 4 content creators to streamline content production and publishing
Experiência
Customer Service Agent
Resolved client inquiries regarding statement information and account balances., Responded to customer calls and emails to answer questions about products and services., Responded to customer requests for products, services, and company information., Communicated with clients regarding account services, statements, and balances.