Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Gabriela
Case Manager
Contato
Competências
Managed multiple software development projects from initiation to closure, ensuring stakeholder satisfaction.
Applied Scrum and Kanban frameworks to improve team productivity and adaptability.
Directed and mentored teams of up to 15 members, fostering collaborative work environments.
Facilitated communication between technical teams and clients to align project goals and expectations.
Formação acadêmica
Resumo
Experienced professional specializing in software project management with a proven track record of delivering complex projects successfully.
Principais conquistas
- Led cross-functional teams to deliver over 20 projects on time and within budget
- Developed comprehensive project plans, reducing delivery times by 15%
- Implemented new project tracking tools improving team efficiency and communication
Experiência
Case Manager
Help customers apply for a personal loan with the company by ensuring they meet approval requirements., Provide continuous follow-up on active loan applications., Reviewed cases of employee disengagement from Amazon., Approved cases for management intervention., Assessed client needs and developed intervention plans., Maintained detailed and updated documentation and reports., Coordinated services for clients., Planificación y ejecución de eventos promocionales para aumentar la conciencia de la marca., Colaboración con equipos internos y proveedores externos para garantizar la ejecución exitosa de eventos., Evaluación de la efectividad de las activaciones mediante el análisis de la participación y la retroalimentación del cliente.