Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Gayathri
Business Analyst – CRM Transformation
Contato
Competências
Demonstrated experience with SQL.
Demonstrated experience with Python.
Demonstrated experience with MS Excel.
Demonstrated experience with SPSS.
Demonstrated experience with PowerBI.
Formação acadêmica
Idiomas
Resumo
Business Analyst – CRM Transformation open to new opportunities
Experiência
Intern – Business & Process Analyst (HR Research Focus)
Conducted research on Cross-Cultural Recruitment Impact on Organizational Productivity, integrating HR theory with workforce analytics.. Analyzed workforce diversity metrics and modelled recruitment effectiveness; evaluated ROI of recruitment strategies and delivered data-driven HR insights to stakeholders.. Monitored and optimized day-to-day operational workflows; conducted root cause analysis on operational/people issues and implemented corrective action plans.. Collected, cleaned, and analyzed HR and operational data using MS Excel and SQL; developed dashboards to monitor productivity, error rates, and process compliance.
Business Analyst – CRM Transformation
Led 15+ stakeholder interviews and authored requirement documentation; facilitated Agile Scrum ceremonies including sprint planning, standups, and retrospectives.. Delivered end-user training documentation, guides, and FAQs for 40+ staff across sales and customer success teams, reinforcing employee onboarding and L&D skills.. Built KPI dashboards for management decision-making and coordinated cross-functional teams for on-time, in-scope delivery.
Intern – Operations & Data Analysis
Conducted end-to-end analysis of inventory, procurement, and workforce-related systems; performed change impact analysis and coordinated cross-functional teams to align outcomes with business KPIs.
Management Consulting Job Simulation
Synthesized complex datasets into actionable business/people recommendations; communicated insights through professional visualizations and executive-style reporting.