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Giovana
Spa Manager
Contato
Competências
Specialized in delivering exceptional luxury customer experiences, increasing client satisfaction and retention.
Proficient in managing spa services, staff training, and operational efficiency in high-end environments.
Experienced in strategic sales, upselling, and building long-term client relationships to boost revenue.
Strong leadership skills focused on team motivation, training, and performance optimization.
Formação acadêmica
Idiomas
Resumo
Dedicated spa management expert specializing in luxury client care, operational excellence, and team development. Proven track record in elevating guest experiences and driving business growth in prestigious settings.
Principais conquistas
- Led strategic direction and menu development for Spa Cozalli, enhancing guest satisfaction and revenue.
- Optimized client experience through staff training and personalized service enhancements.
- Managed operations and VIP client relationships at Spa Desértika, maintaining high standards in a luxury setting.
- Applied specialized treatments in high-end hotels, ensuring client loyalty and repeat business.
Experiência
Spa Manager
Dirección estratégica. desarrollo de menú spa. capacitación de personal. optimización de experiencia del cliente
Coordinadora Spa
Gestión operativa. atención a clientes VIP en entornos premium
Terapeuta Spa
Aplicación de tratamientos especializados en entornos de lujo