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Asistente Administrativoa Sede Santa Ana
Contato
Competências
Experiencia demostrada en Atención al cliente.
Experiencia demostrada en Gestión de redes sociales.
Experiencia demostrada en Microsoft Office y Excel.
Experiencia demostrada en Creación de contactos.
Experiencia demostrada en Resolución de problemas.
Formação acadêmica
Idiomas
Resumo
Asistente Administrativoa Sede Santa Ana buscando nuevas oportunidades
Experiência
Marketing y atención al cliente
Atendí a clientes en plataformas digitales, brindando apoyo oportuno y eficaz.. Gestioné la comunicación digital con clientes, respondí consultas y resolví problemas.. Apoyé y ejecuté estrategias de marketing en redes sociales y canales digitales.. Creé y gestioné contenido para promocionar productos y servicios.. Gestioné ventas en línea, pedidos y seguimiento a clientes.
Gerente y cajera
Brindé excelente atención al cliente y aseguré una experiencia positiva.. Manejé la caja, pagos en efectivo y otros métodos de pago.. Resolví eficazmente consultas, quejas y problemas de clientes.. Supervisé y coordiné al personal para el buen funcionamiento diario.. Apoyé la programación de turnos y la gestión del equipo.. Apoyé las distintas áreas del restaurante según fuera necesario.. Apoyé el control básico del inventario y la gestión general del negocio.
Marketing and costumer care
Assisted customers through online platforms, providing timely and effective support.. Managed digital communication with clients, responding to inquiries and resolving issues.. Supported and executed the company’s marketing strategies on social media and online channels.. Created and managed content to promote products and services.. Handled online sales, including order processing and customer follow-up.
Interpreter
Provided interpretation services between English- and Spanish-speaking clients, facilitating clear and accurate communication.. Professionally interpreted conversations while maintaining confidentiality and accuracy of information.. Used active listening, empathy, and patience to address different situations and customer needs.. Worked efficiently in a fast-paced environment and under pressure.. Followed company procedures and quality standards to ensure professional service.. Developed strong communication, problem-solving, and customer service skills.
Manager and cashier
Provided excellent customer service, ensuring a positive experience.. Handled cash register operations, including cash and other payment methods.. Resolved customer inquiries, complaints, and issues effectively.. Supervised and coordinated staff to ensure smooth daily operations.. Assisted with staff scheduling and team management.. Supported all areas of restaurant operations as needed.. Assisted with basic inventory control and overall business management.