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Graciela

Customer Service

Contato

San Pedro Sula, Cortés Department, Honduras
Disponível na CazVid
Contato pela CazVid

Competências

Strategic PlanningAvanzado

Formulated long-term growth strategies aligning with company objectives and market dynamics.

Sales DevelopmentAvanzado

Built and maintained client relationships, leading to increased sales and market share.

Market AnalysisIntermedio

Conducted research to identify emerging opportunities and understand competitive landscape.

Team LeadershipAvanzado

Led diverse teams to achieve sales targets and implement strategic initiatives.

CommunicationAvanzado

Prepared reports and presentations for stakeholders to support decision-making.

Resumo

Dedicated Business Development Manager with over a decade of proven experience in driving corporate growth and building strategic partnerships. Skilled in market analysis, team leadership, and sales strategy implementation.

Principais conquistas

  • Led the expansion into new markets resulting in a 30% revenue increase over 2 years
  • Developed and implemented sales strategies that improved client acquisition by 25%
  • Managed cross-functional teams across sales, marketing, and operations to streamline processes

Experiência

Customer Service

Ferracentro
01/2017 - 02/2018

Customer Service, Inventory Manager, Cashier

Supervisor

Cargill de Honduras
03/2018 - 07/2018

Industrial Hygiene: Suggestion to avoid future accidents on the cutting line, the welding of a section of the line to prevent broken hooks from hitting the collaborator., Ergonomic Improvement IQF department: mechanical arm, lifting bags with frozen product., Production: label recreation for a better visualization and presentation.

Pattern Maker

Gildan Activewear
03/2019 - 11/2021

Elaborating the markers for open fabrics with software as COP & BestNest., Marker reduction on floor., Elaborating weekly reports (markers control history & closed dozens per shift)., Adherence follow up, inventory of open fabrics., Logistics department, complete open cut fabrics that are missing rib and has to be classify by defects.

Customer Service Agent

KM2 Solutions
11/2021 - 01/2022

Retention, Customer Service

Habilidades

Strategic PlanningSales DevelopmentMarket AnalysisTeam LeadershipCommunication
Publicado na CazVid - 17 de mai. de 2026
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