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Guiselle
Asistente Administrativa / Cajera - Servicio al Cliente
Contato
Competências
Directed all phases from conceptualization to launch for multiple successful products.
Applied Scrum and Kanban frameworks to improve team efficiency and project transparency.
Conducted research to identify customer needs and inform product features and roadmap.
Led multidisciplinary teams including engineering, design, and marketing to deliver coherent products.
Utilized analytics to track product performance and guide strategic decisions.
Formação acadêmica
Resumo
Experienced product manager with over 8 years of delivering innovative software solutions. Skilled in managing entire product lifecycle, leading cross-functional teams, and implementing agile practices to optimize delivery and customer satisfaction.
Principais conquistas
- Led the development of a new SaaS platform adopted by over 50 clients within the first year.
- Streamlined product release cycles from quarterly to monthly, enhancing market responsiveness.
- Managed cross-functional teams of 10+ to deliver feature updates on schedule and within scope.
Experiência
ASISTENTE ADMINISTRATIVA / CAJERA - SERVICIO AL CLIENTE
Gestión de atención al cliente y asesoría directa al cliente., Manejo de caja y facturación., Control de documentación., Apoyo administrativo general.
CAJERA - ATENCION AL CLIENTE / PIZZERA
Operar equipo especial como montacargas y cargadores hidráulicos., Recepción y organización de mercadería en la bodega., Control de calidad de los productos.
BODEGUERA (POR TEMPORADA)
Instalación y configuración de equipos, sistemas operativos, programas y aplicaciones., Mantenimiento preventivo y correctivo de sistemas informáticos., Asistencia técnica a colaboradores y usuarios finales., Apoyo general en el área de TIC., Diagnostico y resolución de fallas en hardware y software.