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Heather
Permanent Building Substitute Teacher
Contato
Competências
Demonstrated experience with Front-facing customer service.
Demonstrated experience with Professional phone etiquette.
Demonstrated experience with Calendar management.
Demonstrated experience with Mail handling.
Demonstrated experience with Microsoft Office Suite.
Formação acadêmica
Resumo
Professional profile
Experiência
Permanent Building Substitute Teacher
Serve as a consistent, professional point of contact across school buildings, greeting and assisting staff, students, and visitors while adapting quickly to new environments and expectations.. Manage day-to-day scheduling and classroom logistics, prioritizing multiple tasks and shifting demands while maintaining order and professionalism.. Partner with teachers, administrators, and support staff to communicate updates, gather information, and maintain consistency across daily operations.
Independent Contractor
Communicate directly with clients to understand needs and deliver clear, organized documentation, guides, and materials.. Maintain organized documentation systems and manage project timelines and deliverables with strong attention to detail.. Apply quality-assurance review to ensure accuracy and professionalism in all client-facing materials.
Instructional Support Specialist / Outreach Representative
Act as a primary point of contact for families and community partners, handling inquiries, scheduling, and enrollment coordination.. Build and maintain records and progress-tracking documentation, ensuring accuracy and confidentiality of sensitive information.. Coordinate outreach communications and support administrative needs across the program.
Instructor
Managed daily logistics and communication for cohorts of 60–80 participants, requiring strong organization and the ability to multi-task under time pressure.. Trained and coached staff on procedures, documenting workflows to ensure consistent, professional program delivery.
Group Leader
Maintained program documentation, including attendance and incident-reporting systems, ensuring compliance with organizational and safety standards.. Produced schedules and staff/family communications, serving as a reliable point of contact and coordinating logistics across the program.