Héctor

Customer Service Representative

I have previously worked providing customer service in a call center for a hospital, the tasks I performed in the call center where: inbound and outbound calls, chat attention and social media attention/mediation.nAlso, as an independent consultant for the T.O.V.A Company, I provided online assistance to clients by training them on the use of a specialized test and also helping them set up their own hardware and software. My skills are: attentive listening, empathy, problem solving, creative.