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Hugo
Customer Service Agent
Currículo em vídeo
Virtual assistant, Customer support
Custuner service for dental insurance, as well inbound/ outbound sales
Contato
Colonia México, San Salvador Department, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and support across various telecommunication and insurance sectors, ensuring effective communication.
SalesIntermediate
Conducted inbound and outbound sales activities as an Outbound Sales Representative, engaging clients and promoting services.
Teaching & EducationIntermediate
Taught English and other subjects at school level, showcasing skills in instruction and curriculum delivery.
Microsoft OfficeIntermediate
Utilized Microsoft Office tools for documentation, report writing, and classroom activities in educational and customer support roles.
Formação acadêmica
Profesorado en Idioma Inglés
Universidad Centroamericana José Simeón Cañas
Completed 2012
Idiomas
EnglishFluent
Resumo
Dedicated support specialist with extensive experience in customer service, sales, and education. Skilled in communication, problem-solving, and client engagement across diverse environments.
Principais conquistas
- Provided customer service for dental insurance, handling inbound and outbound calls to ensure client satisfaction.
- Taught English and other subjects at Colegio Sagrado Corazón and Complejo Educativo Santa Eduviges, demonstrating adaptability across educational contexts.
- Held multiple roles as Customer Service Agent at Teleperformance, Convergys, Sykes, and Foundever, accumulating extensive client interaction experience.
Experiência
Customer Service Agent
Teleperformance
2011 - 2012
English Teacher
Colegio Sagrado Corazón
2013 - 2014
Teacher
Complejo Educativo Santa Eduviges
2015 - 2016
Customer Service Agent
Convergys
Febrero 2017 - Sept 2017
Outbound Sales Representative
The Office Gurus
Oct 2017 - Diciembre 2019
Customer Service Agent
Sykes
Sept 2020 - May 24 2023
Outbound Sales Representative
Foundever
Nov 29 2024 - Present
Habilidades
Customer ServiceSalesTeaching & EducationMicrosoft Office
Publicado na CazVid - 17 de mai. de 2026