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Humberto
Flight Attendant at Copa Airlines
Contato
Competências
Specialized in maintaining safety standards and emergency procedures for passenger protection.
Skilled in delivering high-quality service, ensuring passenger comfort and satisfaction.
Experienced in managing teams, organizing shifts, and supporting staff in high-pressure environments.
Proficient in coordinating activities to ensure smooth flight operations and service delivery.
Formação acadêmica
Idiomas
Resumo
Dedicated cabin crew professional with extensive experience in passenger safety, service excellence, and team supervision within the airline industry. Skilled in ensuring secure and comfortable flights while supporting operational efficiency.
Principais conquistas
- Ensured passenger safety and comfort during flights, adhering to strict airline protocols.
- Provided exceptional service in business class, enhancing passenger satisfaction.
- Supervised night shift operations, supporting team performance and service quality.
- Organized and coordinated team activities to optimize operational efficiency.
Experiência
Tripulante de Cabina
Responsable de la seguridad del vuelo según mi cargo dentro del mismo en áreas específicas y en general.. Llevar el vuelo con la seguridad y el confort de los pasajeros.. Atender clase ejecutiva.
Supervisor Encargado
Supervisor encargado de planta en horario nocturno.. Organizar, velar y dar apoyo a los agentes en piso encargados de cuentas en el extranjero.. Soporte técnico y evaluaciones de mejoras en el servicio brindado.. Encargado de realizar planilla digital (Kronos).