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Iram
Customer Service Representative
Contato
Competências
Experience in Front End and Back End development using JavaScript, ASP.NET, and SQL.
Provided direct customer support, resolving urgent issues and ensuring satisfaction.
Strong communication skills demonstrated through teamwork, problem-solving, and client interactions.
Identified website errors and tested educational tools, improving platform reliability.
Formação acadêmica
Idiomas
Resumo
Versatile web developer with extensive experience in full-stack development and customer support in education and client service domains.
Principais conquistas
- Developed and maintained web applications using JavaScript, SQL, and ASP.NET.
- Contributed to the creation of educational platforms and marketing proposals.
- Resolved customer issues promptly while meeting quality assurance standards.
Experiência
Customer Service Representative
Direct customer service for clients in the United States., Immediate resolution of urgent issues., Use of company-provided software., Meeting QA performance metrics.
Software Developer
Educational platform for international students., Development of strategies to attract international clients., Creation of marketing proposals., Identification of website errors and testing of new educational tools.
Web Developer
Front End, Back End development., JavaScript, SQL, SQLite., ASP.NET, GP, Entity Framework Core, Razor views., Use of Git, Slack, Visual Studio, Visual Studio Code.