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Isaac
Azure Virtual Machine Cloud Support Engineer
Currículo em vídeo
Contato
Competências
Proficient in managing Microsoft Azure and supporting cloud infrastructure for clients.
Experience supporting Windows, Linux distributions, and server operating systems in enterprise environments.
Skilled in firewall management, network equipment, and network infrastructure support across different platforms.
Extensive experience providing end-user support via phone, email, chat, and on-site with a focus on customer satisfaction.
Supported broadcasting equipment and live event transmission for media companies.
Formação acadêmica
Idiomas
Resumo
Dedicated IT support professional with expertise in cloud computing, network management, and technical support across enterprise and media environments. Skilled in troubleshooting, technical logistics, and team collaboration.
Principais conquistas
- Supported Microsoft Azure cloud environments, troubleshooting Windows and Linux OS issues.
- Enhanced team skills through collaboration with high-volume support teams at TEK EXPERTS.
- Managed technical logistics and equipment for international sports broadcasts at MULTIMEDIOS TV CR.
Experiência
Azure Virtual Machine Cloud Support Engineer
Support engineer for Microsoft Azure, Provide excellent customer service due to high support tiers, Advanced knowledge of Windows Operating systems (IaaS VM products), Troubleshooting for Linux distros such as RHEL, Ubuntu, SUSE, Team member skills improved/acquired, working with high volume of...
IT Support Assistant
Providing support to end users in general, Supplying technological assistance to company equipment
Information Technology Assistant
Responsible technician of transmission technology equipment in mobile events, Ensured technical logistics of international sports events broadcasts, Management of special equipment for video editing, broadcasting, streaming, Structured cabling and network equipment management
IT Support Assistant
Enterprise support covering topics related to technological equipment assistance, End user and IT equipment support (switches, routers, firewall, printers, PBX, IP cameras)
Computer Equipment Technician
Technical support to end users, Technical assistance incidents using Help Desk, Computing device projects deployment for government institutions