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Isadani
Customer Service Agent and Supervisor
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Customer ServiceAdvanced
Applied in multiple roles providing support and resolving customer inquiries.
Technical SupportIntermediate
Assisted customers with technical issues across different companies.
Supervision and LeadershipIntermediate
Supervised customer service teams, overseeing quality and performance.
Communication SkillsExpert
Utilized in all roles to effectively interact with customers and team members.
Formação acadêmica
Bachelor in Science and Arts
Colegio Teresiano and Prepa UNICA
Completed Nov 2018
International Relations and International Commerce
UNICA
Completed Jul 2022
English
Colegio Americano
Completed Dec 2014
English
Academia Europea
Completed Oct 2018
English
E4CC
Completed Nov 2021
Microsoft Course
Online Course
Completed Aug 2021
Idiomas
English
Resumo
Experienced in delivering customer support and technical assistance across multiple roles and companies, with demonstrated progression into supervisory responsibilities.
Principais conquistas
- Progressed from Customer Service Agent to Supervisor at Foundever, demonstrating role advancement.
- Provided both customer service and technical support at multiple organizations, showcasing skill versatility.
- Gained extensive experience in customer-facing roles across varied industries.
Experiência
Customer Service Agent and Supervisor
Foundever
Jul 2022 - Jul 2023
Customer Service and Technical Support Agent
Webhelp
Aug 2023 - Aug 2024
Customer Service and Technical Support Agent
Inspiro
Sep 2025 - Current Job
Habilidades
Customer ServiceTechnical SupportSupervision and LeadershipCommunication Skills
Publicado na CazVid - 3 de jul. de 2025