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Customer service representative

Currículo em vídeo

Customer service representative
I have 5 years of experience working as a customer service representative.nnI have worked with companies related to electricity and medical services to get information about their service, bills, to get new services and get in touch with a higher level when it is needed.

Contato

Barranquilla, Atlántico, Colombia
Disponível na CazVid
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Competências

Customer ServiceExpert

Delivered comprehensive customer support in the electricity and medical services industries.

Communication SkillsAdvanced

Effectively communicated with clients to resolve issues and provide information across sectors.

Problem SolvingIntermediate

Assisted customers in resolving service-related problems and escalating complex issues as needed.

Multi-industry ExperienceIntermediate

Gained knowledge in both healthcare and utility service environments, adapting support approaches accordingly.

Resumo

Experienced in providing customer support for electricity and medical services, specializing in billing, appointment coordination, and issue escalation.

Principais conquistas

  • Provided assistance in billing, service setup, and issue escalation for electricity customers.
  • Handled appointment scheduling and medication inquiries for medical service clients.
  • Demonstrated role progression from medical services to utilities sector, expanding customer support expertise.

Habilidades

Customer ServiceCommunication SkillsProblem SolvingMulti-industry Experience
Publicado na CazVid - 3 de jul. de 2025
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